FireLogs.com
Privacy Policy
We will never sell, trade, or rent any customer or gift
recipient e-mail address or personal information to any third
party. Nor will we share this information with any third
party except to the extent necessary to fulfill an order or when
the outside party is strictly acting on our behalf with no
independent right to use the information we provide. We may
disclose personal information in the event that if we are
required by law however. Accordingly, you authorize us to
disclose any and all information about you to law enforcement or
other governmental official as we deem necessary or appropriate
with any investigation of fraud, intellectual property
infringements, piracy, or other unlawful activity that is
illegal and that may expose us to legal liability.
Our order form collects customer
contact information such as name, address, e-mail address,
telephone number, and credit card financial information needed
to process and bill an order. We take numerous precautions to
protect customer information and the sensitive information that
is submitted to us is protected both online and offline.
The contact information is necessary to personalize and send
information about orders to our customers, to fulfill and notify
you of delivery, and to get in touch with you if necessary for
customer service or questions about an order.
We also collect contact information about gift recipients to
ensure correct gift delivery. We may send special offers and
information about new items or features to our valued customers
and gift recipients from time to time. The recipient may always
opt out of receiving future mailings.
FireLogs.com does not use cookies to track customer movement on
our site.
Security
We understand and share your concern
about security and privacy. It is reassuring to know that it is
statistically safer to use your credit card on the web than to
use it in a store or restaurant. The information that you
provide when placing an order with us (e.g. your name, address,
and credit card information) is secure. It cannot be read or
tampered with during transmission.
FireLogs.com
uses Just Ask Commerce secure servers and our orders are
processed using their shopping cart. Our checkout process uses
industry standard SSL (Secure Socket Layer) technology to
encrypt and scramble all personal information including your
name, address, and credit card information so that it may not be
read by others as it travels over the Internet. Secure Socket
Layer encryption is employed during checkout when the URL in
browsers, such as Microsoft Internet Explorer and Netscape
Navigator, changes from "http" to "https". The "s" indicates
that you are in a secure area. Your browser may also show a
pop-up window when you are here.
For your security, we authorize your credit card after we obtain
confirmation that your card is a valid number and has not been
reported lost or stolen. We also verify that the "Bill To"
address matches the address on the credit card used. It is not
uncommon for a request for credit card authorization to fail at
times. We will contact you if we experience such difficulties
and you may wish to provide another credit card.
Email is not encrypted so please do not transmit your credit
card number via e-mail.
Under the Fair Credit Billing Act, the maximum amount that your
bank can require you pay for any fraudulent charge on your
credit card is up to $50. Notify your credit card company
immediately should you ever suspect a fraudulent charge on your
credit card as you would for any other unauthorized charge.
Send mail to
Sales@FireLogs.com with comments
about this web site.
Copyright © 1997 www.FireLogs.com
Last modified:
July 14, 2010
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FireLogs.com
